If you need technical assistance with your terminal or have any other terminal related issues please call the relevant help desk, dependant on the manufacturer of your terminal as listed below.
Calls and connection to these numbers will vary dependent on your service provider. Typically the cost per minute to these numbers is approx. 7p per minute.
Should you have any acquiring, banking or referral messages on your terminal please contact:
Calls and connection to these numbers will vary dependent on your service provider. Typically the cost per minute to these numbers is approx. 7p per minute.
Here you'll find the most recent user guides for Spire, Ingenico and Verifone payment terminals. You can download each guide in PDF format, and if you need further assistance we've provided specific contact details for each acquirer, so you can get in touch with them directly.
Castles Technology is a leading global provider of state of the art innovative, secure and affordable payment solutions for financial, retail, hospitality and transportation sectors.
Models: V3C Countertop, V3M2 Wi-Fi, V3M2 GPRS Mobile
Spire Payments is an independent provider of point of sale hardware and software solutions, delivering real customer value and secure protection.
Models: T4220, M4240, M4230, SPc5, SPc50, SPw60, SPw70, SPg7
Ingenico Group is the global leader in seamless payment, providing smart, trusted and secure solutions to empower commerce across all channels.
Models: ICT220, ICT250, IWL251, IWL252, 930BCC, 930GCC
Verifone is the UK leader in secure electronic POS solutions, providing the services and expertise to enable electronic payment transactions.
Models: Vx520, Vx675, Vx680
Need help or advice? Please don’t hesitate to call us
01942 407 980